TERMS AND CONDITIONS

 

DESCRIPTION OF SERVICES

The Agreement (the “Agreement”) for the VIP Day service described above (the “Service”) shall consist of the final Service description, these terms and conditions, and any change orders set forth in writing and executed by Melody Thomas and the Client after booking. Changes to the Service may result in adjustments to the charges.

VIP DAY SCHEDULING AND RESCHEDULING

Once your VIP Day is scheduled, it may be rescheduled with a minimum of 72 hours’ notice. Rescheduling with less than 72 hours’ notice will result in a $250 rescheduling fee. Failure to attend your scheduled VIP Day without notice will result in forfeiture of your payment with no option to reschedule.

CHANGES TO THE SERVICE SCOPE

The VIP Day service includes creating social media content as described above. Any additional services requested during the VIP Day that fall outside this scope (such as long-form content, website copy, email sequences, etc.) will require additional fees and a separate agreement.

OWNERSHIP & USAGE RIGHTS

The rights to all content created during the VIP Day will be transferred to Client once full payment for services is made. Upon receipt of full payment, the Client is granted exclusive and unlimited usage and reproduction rights to the final content prepared as part of the Service. Melody Thomas reserves the right to describe the general nature of the work performed for the Client in her portfolio and promotional materials.

NON-DISCLOSURE OF CONFIDENTIAL INFORMATION

Each Party agrees not to disclose the other Party’s Confidential Information to any person or entity or use it for any purpose other than fulfilling obligations under this Agreement. Any business strategies, materials, outlines, etc. provided constitute Confidential Information under this Agreement.

REFUND POLICY

Due to the customized, time-intensive nature of the VIP Day service and the preparation involved, all payments are non-refundable. By booking a VIP Day, you agree that there are absolutely no refunds or cancellations, and you are legally and financially responsible for the full payment regardless of whether you participate or attend all sessions.

LIMITATION OF LIABILITY

Melody Thomas’s liability is limited to the amount paid for the Service. In no event shall Melody Thomas be liable for any lost profits, business interruption, or for any indirect, incidental, special, consequential, exemplary, or punitive damages arising out of or relating to the services provided.

By booking your VIP Day, you acknowledge that you have read, understood, and agree to these terms and conditions.